Eva Glow Box (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you interact with our website, including but not limited to:

• Contact Information: Name, email address, phone number, and shipping address.
• Order Information: Products ordered, delivery details, and payment method (we only offer Cash on Delivery).
• Device Information: IP address, browser type, operating system, and browsing activity for website analytics.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: Ensure accurate shipping and delivery of your purchased items.
• Customer Support: Respond to inquiries, provide order updates, and handle any issues or concerns.
• Website Improvement: Analyze user behavior to enhance website performance and improve user experience.
• Marketing Communications: Send promotional offers, newsletters, and updates (only if you opt-in).

3. Information Sharing

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted service providers that help us operate our business, such as shipping partners. These third parties are obligated to keep your information secure and confidential.

4. Opt-Out Instructions

If you no longer wish to receive marketing communications from Eva Glow Box, you can opt out at any time by:

• Clicking the “unsubscribe” link in any promotional email you receive from us.
• Sending an email to [[email protected]] with the subject line “Unsubscribe.”

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders or account.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at [[email protected]].

7. Cookies

Our website uses cookies to enhance your browsing experience and gather information about how our site is used. Cookies are small data files stored on your device that help us improve our website’s performance. By continuing to use our website, you consent to our use of cookies.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Cash on Delivery Policy

Eva Glow Box operates solely on a Cash on Delivery (COD) payment model. We do not collect or store any sensitive payment information, such as credit card or banking details.

9. International Users

Eva Glow Box operates globally. By using our website, you consent to the collection, storage, and processing of your information in accordance with this Privacy Policy, regardless of your location.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].